AnsweringLabs
HUMAN + AI. ALWAYS HERE.

Every call,answered.

Parley, the AnsweringLabs headset mascot

Your calls. Our people. Parley AI.
Fully managed, around the clock.

SCROLL TO CONNECT
A LITTLE HELLO GOES A LONG WAY.
THE HUMAN TOUCH

A human instinct.
In every conversation.

Parley handles the routine. Our people bring care and judgment when a conversation needs more.

Meet your extended team
Two colleagues reviewing a customer conversation together

WHAT WE DO

More than a hello.

Your customers taken care of. More time to run your business.

INCOMING ENQUIRY

“I’d like a quote for your services.”

Sales call · Illustrative example

A new lead, ready to follow up.

Customer needs
A quote for your services
Preferred time
Tomorrow morning
Next step
Call back with an estimate

Enquiry details saved to your owner portal.

REAL PEOPLE. REAL CONVERSATIONS.

A little help.
A real connection.

When a visitor has a question, a person is there to listen, explain and help with the next step.

Learn more
A headset-wearing support specialist typing a response at her desk
Your website. Our human team.
ILLUSTRATIVE CHAT

We’re here to help.

A conversation with our human team.

Hello. What can we help you with today?

Visitor:

Are your website chats answered by people?

Our team: Yes, a person is here to help. What would you like to know about the service?

Sample conversation
BUILT FOR YOUR WORLD

Different businesses.
The same care.

Explore all industries
A tradesperson carrying out a repair while their phone enquiries are handled
Keep your attention on the work in front of you.
More industries
HOW IT WORKS

From your brief.
To business as usual.

A managed service, shaped around your working day.

Illustrative workflow: Brief — your business guide contains your greeting, approved answers and escalation contacts. Prepare — our team prepares it and you approve. Run — a sales enquiry is captured, with a service quote needed and your team calling back.
Brief

Your business guide

Your greeting

A welcome in your name.

Approved answers

The information you trust.

Escalation contacts

The right person to help.

Prepare

We prepare. You approve.

Run
ILLUSTRATIVE HANDOFF

Sales enquiry captured

Needs
A service quote
Next step
Your team calls back
Here’s how it works
INCLUDED: YOUR OWNER PORTAL

Every conversation.
A clear view.

Calls, recordings, leads and bookings. Your service, visible in one place.

AnsweringLabs WorkspaceIllustrative workspace · sample data
38calls tracked today
Alex M. · Sales enquiryToday, 10:42 · Parley
Qualified lead
Jordan R. · SupportToday, 10:36 · Live receptionist
Follow-up due
Sam T. · AppointmentToday, 10:21 · Parley
Booked

Review the caller, conversation summary and next action together. Leads and bookings keep their context.

Ask for a portal walkthrough
YOUR NEXT CUSTOMER IS CALLING.

Good things
start with hello.

Let’s talk
Parley, the AnsweringLabs headset mascot
Always here. Always your team.