Context for your team.
- Interest
- A trial session
- Details
- Goals, contact details and availability
- Next step
- Arrange the trial with your team
ANSWERING FOR / FITNESS & STUDIOS
New enquiries. New regulars.
Help gyms, trainers and studios turn interest into visits. We answer membership questions, book trial sessions and support existing members.
Talk about your businessYOUR EXTENDED TEAM
From the first question to the next session.
Call activity, summaries and next steps. The context your team needs, in your owner portal.
Explore your portal
01Membership and pricing enquiries
Explain your approved membership options and capture the visitor’s goals and questions for your team.
02Trial sessions and studio tours
Check the trial or tour schedule, collect the required details and confirm the practical information for the visit.
03Class and schedule questions
Help members with approved timetable and class information, referring account changes or exceptions to the right contact.
04Trial follow-ups and reactivation
Use your agreed follow-up list and message, recording interest, preferred contact times and requests to stop.
A MOMENT IN YOUR WORKING DAY
From a first question to a first session.
THE CUSTOMER ASKS
“Can I try a session before joining?”
We explain your trial options and gather the details your team needs.
