AnsweringLabs
All industries
ANSWERING FOR / AUTOMOTIVE

Keep your workshop busy. Keep your customers moving.

From dealerships to repair shops, answer vehicle enquiries, arrange test drives and service bookings, and keep customers informed.

Talk about your business
YOUR EXTENDED TEAM

Sales enquiries, service questions and bookings. Covered.

Call activity, summaries and next steps. The context your team needs, in your owner portal.

Explore your portal
Mechanics repairing a vehicle in an automotive workshop
01

Vehicle enquiries and sales callbacks

Capture the vehicle or service of interest, the customer’s questions and a suitable time for your sales team to respond.

02

Test-drive and service bookings

Check your booking rules, collect vehicle details and arrange an available test drive or service appointment.

03

Repair-status messages

Record the vehicle reference and customer’s question, then route it to the workshop for a confirmed update.

04

Maintenance reminders

Deliver the reminder you approve and record booking requests, changed contact preferences or questions for your team.

A MOMENT IN YOUR WORKING DAY

From an enquiry to the workshop.

THE CUSTOMER ASKS
“Can I book my car in for a service?”

We collect the vehicle and service details before checking your booking rules.

THE NEXT STEP / AUTOMOTIVE

Context for your team.

Request
Vehicle service
Details
Vehicle, work required and preferred date
Next step
Service booking or workshop callback
Illustrative scenario · sample data
YOUR NEXT CUSTOMER IS CALLING.

Good things
start with hello.

Let’s talk
Parley, the AnsweringLabs headset mascot
Always here. Always your team.