AnsweringLabs
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WHAT WE DO / HIRING SCREENING CALLS

Better first calls. Clearer next steps.

Consistent first conversations and useful candidate notes. You decide who progresses; we coordinate the interviews you choose.

Talk about your needs
WHAT WE HANDLE

Useful notes.
Your decision.

01

Your agreed screening questions

Use a role-specific question guide approved by your hiring team, covering the requirements and practical details you need to understand.

02

Consistent calls with every candidate

Introduce the role, explain the purpose of the call and give each candidate the same opportunity to answer the agreed questions.

03

Candidate answer summaries

Capture responses in a consistent format so your team can review experience, availability and the candidate’s questions.

04

Interview scheduling

Arrange interviews for the candidates your team selects, following interviewer availability and the scheduling instructions you provide.

05

Candidate follow-ups

Make agreed follow-up calls to confirm availability or arrange the next conversation, keeping the candidate informed of practical next steps.

Explore your portal
A hiring professional speaking with a candidate across an office desk
Make first-round conversations consistent, with clear notes for the people making the hiring decisions.
CLEAR FROM THE START

Your brief.
Our daily work.

Agree the essentials once. Get the context your team needs after every conversation.

YOUR BUSINESS GUIDE

What you share.

The role brief

Responsibilities, practical requirements and approved information.

Screening questions

A consistent set of questions for each role.

Interview arrangements

Your reviewers, available times and scheduling instructions.

YOUR TEAM’S HANDOFF

What you receive.

Structured responses

The candidate’s answers, experience and availability.

Questions to review

Anything outside the role information you approved.

Your chosen next step

Interviews arranged only for candidates your team selects.

ONE CONVERSATION. A CLEAR NEXT STEP.

The first conversation, covered.

First screening
“I applied for the customer support position.”

Introduce the screening call and ask the approved role questions. Note the candidate’s examples, availability and any questions for the hiring team.

Interview scheduling
“I’m available on Thursday afternoon.”

Check the interview windows provided by your team and arrange the agreed next conversation. Confirm the format and practical instructions.

Interview arranged · Details confirmed
Question for hiring
“Is flexible working available for this role?”

Share only the approved role information. Record anything outside the brief for the hiring contact to answer.

Question recorded · Hiring team to respond
ILLUSTRATIVE HANDOFF

Screening complete

Role
Customer support
Availability
Two weeks’ notice
Next step
Hiring team to review responses

Sample data · Your guide defines the workflow.

GOOD QUESTIONS. CLEAR ANSWERS.

A little more clarity.

Have something more specific in mind?

Talk it through with us
Who chooses which candidates move forward?

Your hiring team makes that decision. We ask your questions, capture responses and arrange the next steps you approve.

Can we use a different guide for each role?

Yes. Share the role requirements and questions for each position so the call guide reflects the job candidates have applied for.

What if a candidate asks something outside the brief?

We note the question for your team rather than guessing about pay, benefits, working arrangements or hiring outcomes.

Can you organise the interviews too?

We can arrange interviews with the candidates you choose, using the availability and booking process agreed with your team.

MORE WAYS WE HELP

One team.
Every conversation.

YOUR NEXT CUSTOMER IS CALLING.

Good things
start with hello.

Let’s talk
Parley, the AnsweringLabs headset mascot
Always here. Always your team.